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Mark Kerry Barley and Ian

NHSBSA welcomes first blind customer call centre employees

The NHS Business Services Authority (NHSBSA) has successfully brought in its first blind customer contact employees against the backdrop of COVID-19.

SoSHSC Matt Hancock at NHSBSA (1)

The Secretary of State for Health and Social Care, Matt Hancock, joins a virtual NHS staff event at the NHS Business Services Authority

The Secretary of State for Health and Social Care joined a virtual NHS staff event earlier today.

CCA Awards

NHS contact centre wins awards at two highly acclaimed events in space of a week

NHS Business Services Authority’s (NHSBSA) Contact Centre has won no less than three awards tonight (Friday 19 March) at the national Excellence Awards organised by CCA Global, the professional customer services body.