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Help with health costs communications toolkit: for people on benefits

This toolkit has been created to support people on Universal Credit and other benefits to understand their entitlement to claim free NHS prescriptions, NHS dental treatment and help with other health costs. 

NHS Learning Support Fund

NHS Learning Support Fund HEI toolkit

This kit contains materials for HEIs to use to promote the NHS Learning Support Fund to their students. 

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NHS Low Income Scheme communications toolkit

This is a pilot toolkit for Bath, Ipswich and Romford areas only. Please do not use these resources outside these areas.

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HRT PPC communications toolkit

On 1 April 2023, the Department of Health and Social Care introduced a Prescription Prepayment Certificate (PPC) to reduce the cost of certain hormone replacement therapy (HRT) prescriptions.

Digital Pre-Employment Checking (DPEC)

Transform your recruitment process with the NHSBSA Digital Pre-Employment Checking Service

Developed during the coronavirus (COVID-19) pandemic to overcome logistics and resource challenges, the service validates candidate documentation remotely and digitally. This removes the need for separate appointments and speeds up the recruitment process. This service considerably reduces the time and effort involved in checking a candidate’s documentation before employment. 


We're hiring! Join our award-winning Customer Contact Centre

Our Customer Contact Centre is the perfect place to start building a career in customer service

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Identify as LGBTQ+ and looking for your next career opportunity? Come join us!

We're a top Stonewall 100 employer and our LGBTQ+ colleague network directly influences policy and practice to help us to continue to be an inclusive employer.  

Dental Communications toolkit PR gloo V1 03.2022

Patient questionnaires in Wales – a toolkit for dental teams

Dental patients in Wales are being randomly selected to complete a questionnaire. Responses will be used to evaluate patient experience.  

SB Go live  PR gloo V2 03.2022 Application window update

NHS Bursary communications toolkit

This toolkit has been designed to help universities provide their students with information about the NHS Bursary.

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Universal Credit – check to see if you’re entitled to free NHS healthcare

The NHS Business Services Authority is helping patients understand their eligibility for free NHS prescriptions and NHS dental treatment by encouraging them to use our free online eligibility checker.

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Patient exemptions: Communications toolkit for primary care teams in England

From 1 September 2021, the temporary signature suspension has been lifted. Patients, or their representatives, will again be required to sign the reverse of NHS prescription, dental and eye care forms, or tokens for prescriptions presented at the pharmacy.

Social media image: Paper prescription forms are changing

Updates to the FP10 NHS Prescription form

New prescription forms are being introduced in England to help eligible patients correctly claim free NHS prescriptions and avoid penalty charges.