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Primary Care Services

We are privileged to play a key role in supporting primary care in the NHS. We work with pharmacy, dentistry, ophthalmic and GP providers to support the delivery of their critical services to the NHS.

NHS Prescription Services:  We process all NHS prescriptions in England that are dispensed in primary care. We process over 1 billion prescription items each year, making over £9.4 billion reimbursement and remuneration payments to over 11,500 pharmacy and other contractors for the drugs or medical devices they dispense. Find out more:

The Drug Tariff & dm+d: We produce the NHS Drug Tariff for England and Wales on behalf of DHSC. This outlines rules to follow when dispensing, reimbursement or remuneration payments, the value of the fees and allowances, and drug and appliance prices you will be paid for dispensing contractors. The NHSBSA also has sole responsibility for authoring the NHS Dictionary of Medicines and Devices (dm+d). The dm+d is the central source of medicinal product information and data across the NHS. Find out more:

NHS Dental Services: We provide processing and payment services for NHS dentists in England, Wales and the Isle of Man. We process over 40 million dental claims and make payments of more than £1.7 billion to dental providers each year. Find out more:

Provider Assurance: On behalf of DHSC, NHS England (NHSE) and the Welsh Government, we provide impartial guidance to help health and care providers deliver their NHS contractual requirements. We provide support, recommendations and assurance that contracts, terms of services, clinical guidance, quality standards and legal and regulatory responsibilities are met by NHS primary care providers including NHS dental providers, GP practices, pharmacy contractors, ophthalmic contractors and vaccines and immunisations providers. So far, we’ve supported NHSE regional teams with over £714 million worth of reconciliation adjustments and delivered over £307 million in financial benefit back to the NHS. Find out more:

Scanning Services: Our dedicated team has a proven track record of handling, scanning, retrieving and securely destroying documents to create digital records, helping NHS organisations to release vital operational space in their buildings. Our clients include GP practices, NHS Hospital Trusts and other NHS and Public Sector organisations across the UK. Find out more: