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Workforce Services

Our platforms and services enable the career pathways of colleagues across health and care and help the NHS to support its people.

NHS Student Services: On behalf of the DHSC we administer the NHS Learning Support Fund for healthcare students, the NHS Bursary scheme which supports medical and dental students and the Social Work Bursary which supports social work students through their professional training. In 2021 over £508 million was paid to students through these funding streams. Find out more:

NHS Jobs: The official online recruitment service for the NHS in England and Wales, this is the biggest marketplace for health jobs in the UK. We’ve developed a completely new service to manage your full recruitment life cycles, from job posting to onboarding successful applicants. Over 6,000 organisations are using the new service and we’ll continue to onboard organisations through 2022. Find out more:

Electronic Staff Record (ESR): ESR is the largest centralised HR and payroll system in the world, with over 1.8 million staff records. Commissioned by the DHSC, it enables organisations to record essential workforce, skills and training information and pay their staff over £45 billion per annum accurately and on time. ESR is used by all NHS Trusts and altogether 586 units of the NHS in England and Wales. Find out more:

HR Shared Services: We are the centre of expertise for the NHS, delivering a comprehensive range of HR Shared Services to NHS organisations. These include Recruitment, Records Management, Learning Solutions and Professional HR Advisory. Stand-alone services include Job Evaluation, a Document Management System and our innovative Digital Pre-Employment Checking Service. Find out more:

NHS Pensions: We administer the NHS Pension scheme on behalf of the Department of Health and Social Care. As the largest centrally administrated pension scheme in Europe, we have 3.4 million members across England and Wales and make payments to NHS pensioners of over £12 billion annually.
Employers can access guidance on the employer hub:
Support for members is available on the member hub: