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Workforce Services

Our platforms and services enable the career pathways of colleagues across health and care, helping the NHS to support its people.

Student Services: On behalf of the DHSC we administer the NHS Learning Support Fund for healthcare students, the NHS Bursary scheme for medical and dental students and the Social Work Bursary for social work students during their studies. Find out more:

NHS Jobs: The official online recruitment service for the NHS in England and Wales, this is the biggest marketplace for health jobs in the UK. We’ve developed a new service to manage your recruitment, from job posting to onboarding successful applicants. Find out more:

Electronic Staff Record (ESR): The Electronic Staff Record (ESR) is the largest centralised HR and payroll system in the world, with over 1.8 million staff records. Commissioned by the DHSC and used by all NHS Trusts, it enables organisations to pay employees and record their personal, employment, skills and training information. Find out more:

HR Shared Services: We are the centre of expertise for the NHS, delivering a comprehensive range of HR Shared Services to NHS organisations. These include Recruitment, Records Management, Learning Solutions and Professional HR Advisory. Stand-alone services include Job Evaluation, a Document Management System and our innovative Digital Pre-Employment Checking Service. Find out more:

NHS Pensions: We administer the NHS Pension scheme on behalf of the DHSC. As the largest centrally administrated pension scheme in Europe, we have over 3 million members across England and Wales and make payments to NHS pensioners of over £12 billion annually.
Guidance for employers: 
Support for members: 

Did you know we are procuring an NHS workforce solution that will succeed the current ESR service?

The future solution will:

  • Deliver services more effectively and efficiently
  • Provide an enhanced user experience for people teams
  • Be accessible from any device, anywhere and at any time
  • Provide accurate workforce information all in one place to inform decision making
  • Release more time for value-add activities and patient care

Find out more:

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