NHS Business Services Authority reminds pharmacy contractors to complete this year's CPAF questionnaire

The NHS Business Services Authority (NHSBSA) is reminding pharmacy contractors to complete this year's Community Pharmacy Assurance Framework (CPAF) screening questionnaire by 11:59pm on Saturday 24 July 2021.

Around 2,000 pharmacies still need to complete this year’s CPAF, which is mandatory for every pharmacy in England. 

Users of the NHSBSA’s Manage Your Service (MYS) can complete the CPAF questionnaire by logging in to the portal. Contractors who have not yet signed up to use MYS can complete the survey online.

The questionnaire takes between 10 and 20 minutes to complete.

For help with this year’s CPAF, contractors can get in touch with

To register for MYS, complete the authorisation form on the NHSBSA website

Contact Information

Samantha Murphy

Media and Campaigns Officer

NHS Business Services Authority

Notes to editors

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