Smarter Working Live 2020 shortlist

NHSBSA shortlisted for Smarter Working Live awards

The NHS Business Service Authority (NHSBSA) has been shortlisted for four trophies at the Smarter Working Live awards 2020.

Several NHSBSA projects have received a nod in four separate categories at this year’s prestigious public sector event.  

And the organisation will be hoping to continue their success from last year, where they picked up the award for Efficiency Savings for the launch of Manage Your Service (MYS) - the first project of its kind to make prescription and patient identifiable data securely accessible electronically for pharmacists.

Shortlisted projects include:


Registering to Issue Digital Maternity Exemptions

Shortlisted for the Best Use of a Solution award

The NHSBSA has launched a digital service to make it easier and quicker for healthcare professionals to issue Maternity Exemption Certificates (Matex) to expectant and new mothers. Matex entitles pregnant women and women who have given birth in the last 12 months to get free NHS prescriptions and NHS dental treatment.

The new digital service includes a self-registration function for midwives, reducing a 5-day wait to just a few minutes and saving time and money for the NHS. It also means mums-to-be can receive their certificate instantly via email.

To find out more, visit:


Am I Exempt?

Shortlisted for the Small Scale Project award

The NHS online eligibility checker is helping patients to understand if they are entitled to receive free NHS prescriptions and NHS dental treatment and how to claim correctly to avoid unnecessary penalty charges. It takes less than two minutes to complete and can also let patients know about other means of support available, such as the NHS Low Income Scheme.

To find out more, visit:


Real Time Exemption Checking (RTEC)

Shortlisted for the Data & Interoperability award

Developed by NHS Digital and the NHS Business Services Authority, RTEC is an NHS electronic system which enables pharmacies to immediately check if a patient is eligible for free prescriptions.

RTEC means the pharmacy team can see if a patient needs to pay for their prescription when it is dispensed, saving time and helping patients claim free prescriptions correctly. Previously, the pharmacist had to ask the patient if they have to pay for their prescriptions and, if not, ask for proof of their exemption.

To find out more, visit:


MYS - NHS Community Pharmacist Consultation Service

Shortlisted for the Efficiency Savings award

The NHS Community Pharmacist Consultation Service (NHS CPCS) is a national Advanced Service to refer patients requiring low acuity advice, treatment and urgent repeat prescriptions to community pharmacies.

NHS CPCS aims to reduce pressure on the primary and urgent care system, particularly Accident and Emergency and GP out of hours, by supporting the integration of community pharmacy. Pharmacy contractors can register for NHS CPCS via NHSBSA’s MYS portal.

To find out more, visit:


Now entering its 4th year, Smarter Working Live (formerly the Public Sector Paperless Awards) is a celebration of outstanding public sector digital transformation and government innovation.

This year’s awards ceremony will be held on 26 November.

For the full shortlist, visit:


Contact Information

Kate Blush

Senior Media and Campaigns Officer

NHS Business Services Authority

Notes to editors

For more information please contact the NHS Business Services Authority communications team at


About the NHS Business Services Authority

The NHS Business Services Authority is an Arm’s Length Body of the Department of Health and Social Care which provides a range of critical central services to NHS organisations, NHS contractors, patients and the public. Its purpose is to be a catalyst for better health and its vision is to be the delivery partner of choice for the NHS. For more information about the NHSBSA, please visit